Terms & Conditions

1. Terms and Conditions of Sale

These terms and conditions of Sale shall apply to all sales made by Kaba Australia Pty Limited.


2. Prices

Prices are subject to change without notice. All goods will be invoiced at prices ruling at the date of despatch.


3. Payment Terms

30 days nett as per approved credit application.


4. Returned Goods

Articles supplied by Kaba Australia Pty Limited in accordance with the order can only be returned with our agreement and only if in good condition.

Goods made to order, including Special Keying and special finishes are not returnable.

All goods returned are subject to 25% handling charge.

Authority to return goods (ARG No.) Must be obtained before goods are returned, by phoning sales at Kaba on 1300 728 088.


5. Modification of Orders in Production

We reserve the right to charge for administrative work as well as for work already carried out.


6. Minimum Invoice Value

Owing to the costs of processing small orders, a minimum invoice value of $50.00 nett applies excluding special keying orders.


7. Delivery

Orders are delivered free into store or nearest railhead.

If, at the request of the customer, goods are despatched by a different method from Kaba Australia Pty Limited’s standard service, then all charges incurred are at the customers expense. Orders less than $250.00, freight will be at the customers expense.


8. Claims

Claims for shortages or incorrectly supplied orders are not accepted, unless made within 10 working days after receipt of goods.

Any such claims must be accompanied by order No., Despatch date, invoice No., And nature of claim. Claims for price adjustment must be submitted in writing within 30 days from date of invoice.


9. Design Change

Kaba Australia Pty Limited reserves the right to change design and/or specification without notice.


10. Special (non-standard production)

Orders for specials must be in writing.

Work will be by quotation and will commence only on receipt of written acceptance. We reserve the right to charge for administrative work as well as for work already carried out.


11. Title of Property

Kaba Australia Pty Limited retains the legal title of all goods invoiced until the invoice is paid in full.


12. Applicable Law

A) Australia

The contract for sale shall be in accordance with the laws in the State where the sale is made and the parties agree to submit themselves to the Court of that State.

B) Export

The contract of sale shall be in accordance with Australian law.


13. Service Charge

Kaba Australia Pty Limited reserves the right to charge for service on product, other than, that which is covered by warranty. A call out fee will be charges at a rate of $55.00 + gst to cover travel and administrative expenses and service work will be charged at a rate of $80.00 + gst per hour, charged in 30 minute blocks.