Project Services

Overview

Office
Office

We can support you with a comprehensive range of services through a long-term partnership – from initial contact to advice, from project management to planning, and punctual implementation of your project. We can also provide training, as well as subsequent maintenance and a hotline service.

Components

Customer-specific adjustments

  • Customer-specific developments for software modifications
  • Integration into maintenance contract

Consultation

  • Developing the organization of time registration and shop floor data collection, and access control in your company
  • Analyzing current processes
  • Recommending the correct terminals and communication software
  • Integrating the intended solution into your ERP system
  • Working with you to develop the overall solution based on your individual requirements

Project planning

  • A wide range of expertise in implementing national and international projects
  • On-site installation inspection
  • Recommending IT and organizational structures
  • Managing project progress for a punctual implementation of the project

Installation and Commissioning

  • Installing the terminals and registration components
  • Implementing the software
  • Building a test system
  • Informing employees of relationships and processes
  • Go-live and handover of the whole system

Training

  • A comprehensive range of training for terminals and communication components by qualified trainers
  • Customer training on site at your offices or in our modern training center

Servicing

  • Our own comprehensive service organization for all products
  • Support in Europe and overseas from our own companies or service partners
  • Service contracts to protect your investment
  • Express replacement parts and repair service

Hotline Service

  • Hotline service for questions on our products and on the interface